In previous roles, Gerson has served as Vice President of Sales, Marketing & Development for AlphaGraphics, Inc. where, over his five year career, he helped lead the organization to record sales and profitability for shareholders and franchisees through re-branding and the creation of integrated sales & marketing programs, a reimaged business center and a dramatically reduced cost of entry and lower break-even for owners which helped stimulate new franchise development.

As Senior Vice President of Worldwide Franchising and Licensing for Mrs. Fields Original Cookies, he created the franchise development and franchise operations systems for Mrs. Fields Original Cookies, Inc. and was with that organization for nine years. In relatively short order, his team was responsible for moving the company from an exclusively company owned and operated model to a blended franchise organization that added over 600 franchises and licenses worldwide.

Gerson held the position of Executive Vice President of Sales & Marketing for ChemDry where his operations, development and marketing team lead that organization to record earnings and growth and a clearly articulated vision that included a “healthy home focus” that united the network and improved the brand image. Earlier success came to Keith when he was responsible for both company owned and franchise operations of Jack in the Box Restaurants in the Pacific Northwest where he accomplished the highest customer service standards, consistent profitability, and managed the networks test market over a period of eight years.

Keith’s exceptional track-record of business success, revenue growth and profit improvements are based on his commitment to creating alignment around key strategies and accomplishing results through a strong interdependent relationship between Franchisor, Franchisee and all stakeholders. Keith is a great “uniter” who has the ability to gain buy-in and participation while maintaining his positive leadership style.

Having started a franchise herself in 1985, she learned the business from the ground up. In 1989, she took over the operation of HouseMaster’s largest franchise – AMC in New Jersey – for several years. Kathleen experienced the growing concern over disclosure and foresaw the impact it would have on the home inspection industry, particularly for home sellers. It was then that she helped develop and implement the first nationwide Pre-Inspection Program. This innovative program makes available a comprehensive home inspection for sellers of residential property at the time the home is listed. Inspected homes are then marketed as “Pre-Inspected” and the inspection report made available online to prospective buyers prior to signing a contract for the sale of the home. An experienced speaker, Kuhn presents this innovative program, as well as other consumer-and industry-related real estate buying, selling, home maintenance and home inspection information, to thousands of homebuyers, sellers and real estate professionals annually.

Kuhn graduated from Montclair State University in 1982 with a Bachelor of Science degree in quantitative analysis and marketing. In 1985, she left a field marketing position with AT&T to join HouseMaster. Following ten years of field office and sales experience, she was promoted to a headquarters management position. In 1995, she was appointed vice president of marketing and in October of 2002, she added president to her title.

In January 2003, she became a founding member of the American Home Inspection Association (AHIA), a non-profit organization made up of the leading national home inspection organizations, which focuses on legislative issues facing the home inspection industry. Kathleen is interviewed regularly by national magazines, daily newspapers and radio programs. She has also appeared on television, including Good Housekeeping TV, CNN’s Open House and NBC’s TODAY show as well as other broadcast media outlets.

In 2008, HouseMaster was acquired by DBR Franchising, a Sopra company. Kathleen remains President of the company.